Starlight Healthcare welcomes referrals from individuals, families, social workers, local authorities, NHS and healthcare professionals, commissioners, advocates and other partner organisations.
We provide person-centred services across Southampton, Stafford and Bristol. Every referral is considered carefully, with the person’s safety, needs, preferences, strengths and desired outcomes at the centre of our decision-making.
You can contact us even if you are unsure which service is most suitable. Our team will listen, discuss the available options and explain the next steps
Our adult supported accommodation services are designed for people who need personalised support to live as independently as possible.
We can consider referrals for adults with needs including:
Support is developed around the individual’s abilities, preferences, communication needs, risks and personal goals. We work collaboratively with the person, their family or representative, social workers, healthcare professionals and housing partners.
Our domiciliary care service supports people to remain safe, well and independent in their own homes.
Support may include:
Care can be arranged according to the person’s assessed needs, from scheduled visits to more intensive packages of support.
Our young people’s supported accommodation service provides a safe and nurturing environment for young people preparing for adulthood and greater independence.
We work with placing authorities and professionals to consider referrals based on the young person’s age, assessed needs, risks, placement plan and desired outcomes.
Support may focus on:
Our supported accommodation for 16- and 17-year-olds operates within the Ofsted regulatory framework and the Supported Accommodation (England) Regulations 2023. Adult regulated care services are considered separately within the appropriate CQC framework.
Submitting a referral does not automatically guarantee that we can offer a service. Every decision is
based on assessment, compatibility, safety, funding, regulatory requirements and availability.
1
Our team reviews the information provided and may contact the referrer to clarify the person’s needs, risks, funding arrangements and preferred location.
2
We consider whether Starlight Healthcare can safely and appropriately meet the person’s needs. Where accommodation is required, we also consider location, compatibility and current availability.
3
We speak with the person and, where appropriate, their family, representative and involved professionals. The assessment considers the person’s needs, strengths, preferences, communication, safeguarding risks and desired outcomes.
4
If we can meet the person’s needs, we develop a proposed support approach. This may include staffing arrangements, accommodation options, risk-management measures, expected outcomes and indicative costs.
5
Once the placement or care package is agreed, we create a planned transition. We work with everyone involved to make the move or start of support as safe, comfortable and well-coordinated as possible.
Complete our secure referral form and a member of our team will contact you to discuss the referral.
Starlight Healthcare Ltd provides supported living, domiciliary care, and children’s services across Southampton, Stafford, and Bristol. Person-centred care built around dignity, independence, and real outcomes since February 2016.
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